LAN Essay Example | Topics and Well Written Essays - 2000 words

LAN - Essay Example The justification of the selected computing devices and the network equipment is required. The second step includes the network design. The design will clearly identify, floor connections, office connections, servers, workstations, printers, scanners and cable types. The third step is to implement a Wide Area Network (WAN) to connect other locations or Internet connectivity. 2 Network Pre requisites 2.1 First Floor The first floor includes Administration, Staff Office and the technical staff. The staff office will access the file server which is the ‘Students notes distribution server’ for uploading notes. Students are facilitated at the same time for downloading the notes. The lecturers will connect their laptops with the wireless access points installed equipped with the new 802.11n technology. Since the requirement of high bandwidth multimedia transmission is increasing, improving the (QoS) (Quality of service) is essential. A comprehensive illustration of Quality of services is available on network dictionary as â€Å"Quality of Service (QoS) refers to the ability of a network to provide higher priority services, including dedicated bandwidth, controlled jitter and latency (required by some real-time and interactive traffic), and improved loss characteristics, to selected network traffic over various WAN, LAN and MAN technologies.†.Keeping this in mind a new technology 8.2.11n is introduced by the IEEE (Kuo 2008). For keeping the network robust and efficient 802.11n protocol provides comprehensive support for voice and video services (Cai, Ling et al. 2009). These wireless access points are connected with a Cisco switch. For providing security, Virtual local area network (VLAN) is the best match for this scenario. The VLAN will split all domains for better administration, management and security. VLAN uses encryption techniques for transmitting data over the network. Access policy list is configured in the router for defining the rou tes. The router processes the data packets based on parameters. Internet protocol and subnet is the composition of the router to handle the routes on the destination. The policy for lecturers is to access to the file server, printers and email server. In this way, data transmission from the educational domain is secured. No one can determine the wireless network because only lecturer Internet protocol pool is allowed to communicate. If anyone tries to access the wireless network from outside, he or she is prompted to enter the Wired Equivalent Privacy key (WEP). A good illustration of WEP is available in the network dictionary which says † Wired Equivalent Privacy (WEP) is a security protocol, specified in the IEEE Wireless Fidelity (Wi-Fi) standard, 802.11b, that is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to what is usually expected of a wired LAN.† WEP provides security by an encryption algorithm. No one in the school can access the wireless network or the lecturers system. An additional Cisco switch installation has been proposed. Although one access point within a range of approximately 200 feet is enough for connecting 253 laptops. The staff can access the printer on the network. The printer is shared on the network and is visible at â€Å"My network places† in case of Microsoft operating systems. The requirement for the administrative staff is to access the email server,

Evaluation of CRM Contribution Dissertation Example | Topics and Well Written Essays - 20250 words

Evaluation of CRM Contribution - Dissertation Example Like for every other industry, CRM can prove to be an effective strategy for UK banks which will not only help them build and survive in tough competition and harsh economic scenarios but will also help them grow and enjoy customer life time value only if implemented carefully and properly. Evaluation of CRM contribution in order to gain customer retention in the UK banking industry – A case study of Barclays Bank Richmond branch 1 INTRODUCTION Approaching customers and selling company’s offerings is not a new concept; what is new is the change in focus. Previously, companies tend to focus on selling their products and services to the customers irrespective of the fact that whether the solutions offered are required or not and honestly there was no need either because there were quite a few alternatives available which makes the sales of any product easier. However, with the change in time where markets became tight and competition became tough there comes the need to r emodel selling techniques. Now the modern marketing concept, as stated by Jobber & Fahy (2009, p. 3), suggests â€Å"achievement of corporate goals through meeting and exceeding customer needs better than the competition†. Another necessity which aroused with time is the need to retain existing customers than to attract new ones. Research shows that attracting new customers is more expensive than retaining old ones (Jobber & Fahy 2009) and this changed the focus even further. Among several strategies adopted by companies, Customer Relationship Management (CRM) has become a focal point. According to Nili & Keramati (2011, p. 527) CRM â€Å"is a business philosophy that provides the organization a vision to deal with customers better†. It helps enhance customer’s experience by offering them real business benefits which not only enhance customer loyalty but also promise increased revenues and profitability for the businesses (Russ 2006). CRM has become an important strategy for all industries and financial markets are no exception. According to Russ (2006) â€Å"Retail banks are facing greater challenges than ever before in executing their customer management strategies. Intensifying competition, proliferating customer contact channels, escalating attacks on customer information, rising customer expectations and capitalizing on new market opportunities are at the top of every bank executive’s agenda.† Given the importance of Customer Relationship Management in financial markets, this research aims to critically evaluate the contribution of CRM towards customer retention in the UK Banking industry. Barclays Bank Richmond branch has been selected as a case to fulfill the purpose of this study. 1.1 Background and Context Customer satisfaction is the main aim of every business as the businessmen know that it is easy to do business with a satisfied customer because it requires fewer resources and less time. The success of a business relies mainly on one factor â€Å"customer retention† and to retain customers it is very important to make sure they are satisfied. Customer retention can increase profits and productivity and forms long term relationships which are beneficial to both parties. Customer Relationship Management is found to be one of the key factors in retaining customers which further ensures company maintains a strong and loyal customer base. With the help of CRM, the customer service personnel can create, allocate and manage any request for service made by the